This Privacy Policy describes how CopyPostAi ("we", "our", or "us") collects, uses, and shares your personal information when you use our AI-powered social media management platform.
By using our service, you agree to the collection and use of information in accordance with this policy.
When you create an account, we collect your name, email address, and any profile information you choose to provide.
We collect data from your connected social media accounts, including posts, analytics, and platform-specific metrics to provide our services.
We automatically collect information about how you use our platform, including feature usage, performance metrics, and error logs.
We collect information from support tickets, feedback, surveys, and other communications you have with us.
To provide and maintain our AI-powered social media management services, including content creation, scheduling, and analytics.
To send you important updates about our service, respond to your inquiries, and provide customer support.
To analyze usage patterns and improve our platform, develop new features, and enhance user experience.
To protect against fraud, unauthorized access, and other security threats to our platform and users.
You can access and update your personal information at any time through your account settings.
You can request a copy of your data in a machine-readable format.
You can request deletion of your account and associated data at any time.
You can opt out of marketing communications while still receiving important service updates.
We may share your information with trusted third-party service providers who help us operate our platform, such as cloud hosting providers, analytics services, and customer support tools.
We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We retain your account information until you delete your account or request deletion. Inactive accounts may be deleted after 3 years of inactivity.
Analytics and usage data are retained for up to 2 years to improve our services and comply with legal obligations.
Support tickets and communications are retained for 3 years, while marketing communications are retained for 1 year.
We use essential cookies to maintain your session, authenticate your account, and ensure the platform functions properly.
We use analytics cookies to understand how you use our platform, which helps us improve our services and user experience.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
We process your data to provide the services you've requested and fulfill our contractual obligations.
We process certain data based on our legitimate interest in improving our services, preventing fraud, and ensuring security.
We process marketing communications and non-essential cookies based on your consent, which you can withdraw at any time.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For users between 13 and 18 years of age, we recommend obtaining parental consent before using our service.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a prominent notice on our platform.
Your continued use of our service after any changes to this Privacy Policy constitutes acceptance of those changes.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Privacy Email: privacy@copypostai.com
General Contact: Contact Us Page